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CVE-2026-94378

MEDIUM 6.4 CVSS 3.1
Published
October 3, 2026
Last modified
October 6, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-79
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N

Description

The SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent plugin for WordPress is vulnerable to Stored Cross-Site Scripting via the 'name' parameter in all versions up to, and including, 3.5.3 due to insufficient input sanitization and output escaping. This makes it possible for authenticated attackers, with subscriber-level access and above, to inject arbitrary web scripts in pages that will execute whenever a user accesses an injected page. This exploit chain requires the 'Register user if not exists' setting to be disabled, which is its default configuration.

Affected WordPress components

  • SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent Plugin · supportcandy
    Confirmed match Active
    Up to and including 3.5.3
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • psmplugins SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent — Up to and including 3.5.3

References

  • plugins.svn.wordpress.org https://plugins.svn.wordpress.org/supportcandy/
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/admin/recent-activities/class-wpsc-ra-logs.php#L207
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-agent-created.php#L492
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L464
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.5.3/includes/custom-field-types/class-wpsc-df-customer.php#L681
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3718257/supportcandy/trunk/includes/custom-field-types/class-wpsc-df-customer.php
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/9703fa76-fd73-4cd8-aa41-8adcb55190be?source=cve
  • nvd.nist.gov Official NVD record