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CVE-2026-4654

MEDIUM 5.3 CVSS 3.1
Published
April 8, 2026
Last modified
July 25, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-639
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N

Description

The Awesome Support – WordPress HelpDesk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in versions up to, and including, 6.3.7. This is due to the wpas_get_ticket_replies_ajax() function failing to verify whether the authenticated user has permission to view the specific ticket being requested. This makes it possible for authenticated attackers, with subscriber-level access and above, to access sensitive information from all support tickets in the system by manipulating the ticket_id parameter.

Affected WordPress components

  • Awesome Support – WordPress HelpDesk & Support Plugin Plugin · awesome-support
    Confirmed match Active
    Up to and including 6.3.7
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • awesomesupport Awesome Support – WordPress HelpDesk & Support Plugin — Up to and including 6.3.7

References

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1823
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/awesome-support/tags/6.3.7/includes/functions-post.php#L1851
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1823
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/awesome-support/trunk/includes/functions-post.php#L1851
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&old=3497662%40awesome-support&new=3497662%40awesome-support&sfp_email=&sfph_mail=
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/9f9015fa-b3f0-4312-8acd-02b715e26f33?source=cve
  • nvd.nist.gov Official NVD record