CVE-2026-13262
Description
The Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin plugin for WordPress is vulnerable to generic SQL Injection via the 'val' parameter in all versions up to, and including, 1.1.9 due to insufficient escaping on the user supplied parameter and lack of sufficient preparation on the existing SQL query. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database. Exploitation requires a valid 'get-smart-reply' nonce, which any Subscriber-level user can obtain by creating a ticket via the public frontend and visiting the resulting ticket detail page, making this effectively exploitable by any authenticated user.
Affected WordPress components
-
Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin Plugin · majestic-supportUp to and including 1.1.9View on WordPress.org
A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.
Affected products and versions
- ahmadmj Majestic Support – The Leading-Edge Help Desk & Customer Support Plugin — Up to and including 1.1.9
References
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.8/includes/ajax.php#L19
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.8/modules/smartreply/model.php#L183
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.8/modules/smartreply/model.php#L184
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.8/modules/ticket/tpls/ticketdetail.php#L672
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.9/includes/ajax.php#L19
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.9/modules/smartreply/model.php#L183
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.9/modules/smartreply/model.php#L184
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.1.9/modules/ticket/tpls/ticketdetail.php#L672
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/majestic-support/tags/1.2.0/modules/smartreply/model.php?rev=3599140#L212
- www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/502577dd-49e3-419d-8b37-591be69ad131?source=cve
- nvd.nist.gov Official NVD record