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CVE-2026-1251

MEDIUM 5.4 CVSS 3.1
Published
January 31, 2026
Last modified
June 17, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-639
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

Affected WordPress components

  • SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent Plugin · supportcandy
    Confirmed match Active
    Up to and including 3.4.4
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • psmplugins SupportCandy – Helpdesk & Customer Support Ticket System — Up to and including 3.4.4

References