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CVE-2026-119213

LOW 3.7 CVSS 3.1
Published
November 7, 2026
Last modified
November 8, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-639
CVSS vector
CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:U/C:N/I:L/A:N

Description

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to unauthenticated modification of a linked customer's stored profile fields in versions up to, and including, 2.4.7 Its first-party Fluent Forms integration (FeedIntegration::notify()) opens a ticket from each public form submission and, for a logged-out submitter, resolves the submitted email to an existing WordPress account via get_user_by('email', ...) without verifying the submitter controls that address, then passes the attacker-supplied data to Customer::maybeCreateCustomer(). This makes it possible for unauthenticated attackers to overwrite a limited set of a registered customer's stored profile fields where an administrator has enabled a FluentSupport feed on a public form. The email address, role and status are never changed; first and last name are overwritten only when the target user has no name set in user meta; and other fields (title, address, city, state, zip, country) are writable only where an administrator has mapped them in the feed.

Affected WordPress components

  • Fluent Support – Helpdesk & Customer Support Ticket System Plugin · fluent-support
    Confirmed match Active
    Up to and including 2.4.7
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • wpmanageninja Fluent Support – Helpdesk & Customer Support Ticket System — Up to and including 2.4.7

References

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Models/Customer.php#L126
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L335
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/fluent-support/tags/2.4.5/app/Services/Integrations/FluentForm/FeedIntegration.php#L358
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3780020/fluent-support/trunk/app/Services/Integrations/FluentForm/FeedIntegration.php
  • wordpress.org https://wordpress.org/plugins/fluent-support/
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/5aea4f76-053d-4ce4-ae8c-7c01d7727718?source=cve
  • nvd.nist.gov Official NVD record