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CVE-2026-0683

MEDIUM 6.5 CVSS 3.1
Published
January 31, 2026
Last modified
June 17, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-89
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to SQL Injection via the Number-type custom field filter in all versions up to, and including, 3.4.4. This is due to insufficient escaping on the user-supplied operand value when using the equals operator and lack of sufficient preparation on the existing SQL query. This makes it possible for authenticated attackers, with Subscriber-level access and above (customers), to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.

Affected WordPress components

  • SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent Plugin · supportcandy
    Confirmed match Active
    Up to and including 3.4.4
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • psmplugins SupportCandy – Helpdesk & Customer Support Ticket System — Up to and including 3.4.4

References

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.4.4/includes/admin/tickets/class-wpsc-ticket-list.php#L1265
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.4.4/includes/admin/tickets/class-wpsc-ticket-list.php#L1288
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/supportcandy/tags/3.4.4/includes/custom-field-types/class-wpsc-cf-number.php#L371
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3448376/
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/a7856d0f-bc7d-436c-968c-631fd6a686ab?source=cve
  • nvd.nist.gov Official NVD record