CVE-2025-14079
MEDIUM
5.3
CVSS 3.1
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
Affected WordPress components
-
ELEX WordPress HelpDesk & Customer Ticketing System Plugin · elex-helpdesk-customer-support-ticket-systemUp to and including 3.3.5View on WordPress.org
A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.
Affected products and versions
- elextensions ELEX WordPress HelpDesk & Customer Ticketing System — Up to and including 3.3.5
References
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15
- plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3449609/
- www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve
- nvd.nist.gov Official NVD record