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CVE-2025-12085

MEDIUM 4.3 CVSS 3.1
Published
November 21, 2025
Last modified
October 7, 2026
NVD status
Analyzed
Reported by
security@wordfence.com
Weakness
CWE-862
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the 'eh_crm_settings_empty_trash' function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to empty the ticket trash.

Affected WordPress components

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • elextensions ELEX WordPress HelpDesk & Customer Ticketing System — Up to and including 3.3.1
  • elula wsdesk — Before 3.3.2

References

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-two.php Patch
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/89696d1c-8e6e-402a-9d7a-03fe0f364a72?source=cve Third Party Advisory
  • nvd.nist.gov Official NVD record