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CVE-2025-11456

CRITICAL 9.8 CVSS 3.1
Published
November 21, 2025
Last modified
October 18, 2026
NVD status
Analyzed
Reported by
security@wordfence.com
Weakness
CWE-434
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Description

The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.

Affected WordPress components

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • elextensions ELEX WordPress HelpDesk & Customer Ticketing System — Up to and including 3.3.1
  • elula wsdesk — Before 3.3.2

References

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php?rev=3332203 Product
  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php Patch
  • wordpress.org https://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system/ Product
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce?source=cve Third Party Advisory
  • nvd.nist.gov Official NVD record