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CVE-2024-13607

MEDIUM 4.3 CVSS 3.1
Published
February 4, 2025
Last modified
June 17, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-639
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N

Description

The JS Help Desk – The Ultimate Help Desk & Support Plugin plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.8.8 via the 'exportusereraserequest' due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with Subscriber-level permissions and above, to export ticket data for any user.

Affected WordPress components

  • JS Help Desk – AI-Powered Support & Ticketing System Plugin · js-support-ticket
    Confirmed match Active
    Up to and including 2.8.8
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • rabilal JS Help Desk – AI-Powered Support & Ticketing System — Up to and including 2.8.8

References