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CVE-2024-13604

HIGH 7.5 CVSS 3.1
Published
April 5, 2025
Last modified
June 17, 2026
NVD status
Deferred
Reported by
security@wordfence.com
Weakness
CWE-200
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Description

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

Affected WordPress components

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • logoninc KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin — Up to and including 1.7.4

References