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CVE-2024-13568

HIGH 7.5 CVSS 3.1
Published
March 1, 2025
Last modified
June 17, 2026
NVD status
Modified
Reported by
security@wordfence.com
Weakness
CWE-200
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N

Description

The Fluent Support – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.8.5 via the 'fluent-support' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/fluent-support directory which can contain file attachments included in support tickets.

Affected WordPress components

  • Fluent Support – Helpdesk & Customer Support Ticket System Plugin · fluent-support
    Confirmed match Active
    Up to and including 1.8.5
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • techjewel Fluent Support – Helpdesk & Customer Support Ticket System — Up to and including 1.8.5
  • wpmanageninja fluent_support — Before 1.8.6

References

  • plugins.trac.wordpress.org https://plugins.trac.wordpress.org/changeset/3248479/fluent-support/tags/1.8.6/app/Services/Includes/FileSystem.php
  • www.wordfence.com https://www.wordfence.com/threat-intel/vulnerabilities/id/17f40832-8ae5-443a-aa98-f0e61d1152cc?source=cve Third Party Advisory
  • nvd.nist.gov Official NVD record