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CVE-2021-24839

HIGH 7.5 CVSS 3.1
Published
February 7, 2022
Last modified
June 17, 2026
NVD status
Modified
Reported by
contact@wpscan.com
Weakness
CWE-862
CVSS vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N

Description

The SupportCandy WordPress plugin before 2.2.5 does not have authorisation and CSRF checks in its wpsc_tickets AJAX action, which could allow unauthenticated users to call it and delete arbitrary tickets via the set_delete_permanently_bulk_ticket setting_action. Other actions may be affected as well.

Affected WordPress components

  • SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent Plugin · supportcandy
    Confirmed match Active
    From 2.2.5 (including) to 2.2.5 (excluding); Before 2.2.5
    View on WordPress.org

A confirmed match is backed by the plugin or theme slug. A possible match is based on the product name only and should be verified.

Affected products and versions

  • Unknown SupportCandy – Helpdesk & Support Ticket System — From 2.2.5 (including) to 2.2.5 (excluding)
  • supportcandy supportcandy — Before 2.2.5

References

  • wpscan.com https://wpscan.com/vulnerability/5e6e63c2-2675-4b8d-9b94-c16c525a1a0e Exploit, Third Party Advisory
  • nvd.nist.gov Official NVD record